Terms of Data Collection

Data Controller Contact Details:Managing Director
Apex International Property Solutions LTD
Flat 32 Kennet House, 80 Kings Road,
Reading, England, RG1 3BJ
Email: info@sellpropertycash.co.uk
Tel: +44 7721 695748

Consent – The Information We Collect
When you request an offer or information regarding our property services, we collect your name, email address, telephone number, and details related to the property in question.

We collect this information to respond to your inquiries, process offers, and support any services related to your property sale. The relevant data is then used by Sell Property Cash to provide our services and communicate with you regarding the service requested.

Types of Data Collected
We may collect, use, and store different kinds of personal data that include the following categories:

  • Identity Data: First name, last name, title, marital status, date of birth, and gender.
  • Contact Data: Postal address, email address, and telephone numbers.
  • Property Data: Details of the property you are inquiring about or offering for sale.
  • Profile Data: Preferences, interests, feedback, and any survey responses.
  • Technical Data: This may include your IP address, browser type and version, operating system, and platform used to access our website.
  • Usage Data: Information about how you interact with our website and services.

We also use Aggregated Data, which does not directly or indirectly identify any individual, for statistical purposes.

Failure to Provide Personal Data
If you fail to provide certain requested data necessary for us to deliver our services, we may be unable to fulfill your request or offer our services.

How We Use Your Personal Data
We only use your personal data when the law allows us to. Common situations include:

  • To fulfill the contract we have entered with you.
  • Where it is necessary for our legitimate interests, provided those interests are not overridden by your fundamental rights.
  • Where we need to comply with a legal obligation.

In some cases, we may need to share your personal data with third parties, such as solicitors, estate agents, or surveyors, to process your sale and provide services. However, we will never share your data with third parties unrelated to your transaction.

Data Retention – How Long We Keep Your Data
Sell Property Cash retains personal data for as long as you are a customer, plus an additional 6 years, in line with legal and regulatory requirements.

If you wish to have your personal data removed from our system, please submit a written request to our data officer:

Managing Director
Apex International Property Solutions LTD
Flat 32 Kennet House, 80 Kings Road,
Reading, England, RG1 3BJ
Email: info@sellpropertycash.co.uk

Your Rights Regarding Personal Data
As a customer, you have the right under GDPR to request access to the personal data we hold about you and to ask for correction or deletion where appropriate. You also have the right to:

  • Know what data we collect and for what purposes.
  • Request corrections to any inaccurate data.
  • Be informed about the recipients of your personal data.

For access to your data or to make corrections, please submit a written request to our data officer using the contact details above.

Personal Data Breach and Complaints
If you believe your personal data has been misused or not kept secure, please contact our Data Protection Officer to log a complaint. If you are unsatisfied with our response, you can contact the Information Commissioner's Office (ICO) for further assistance:

ICO Helpline
Telephone: 0303 123 1113
Website: ico.org.uk